Bank of Ann Arbor offers you a variety of convenient ways to access your accounts. For each, we take the greatest care to ensure that all of our platforms maintain the same high level of security and integrity, from our ATM network to Online Banking to Mobile Banking itself. 

How do we keep your information secure? 

The same industry standards we have always employed to keep Online Banking secure extend to our Mobile Banking application as well. 

• Username and password to confirm your identity and ensure the privacy of each Mobile Banking session you conduct 

• Personal security question to further guard against identity theft 

• Firewalls - to protect our programs from any unauthorized or malicious intrusion 

• Encryption - to protect the transmission of data including customer account information and the integrity of all transactions 

Banking in secure sessions

Each mobile banking session begins only after you establish your identity via unique, encrypted password and security question. These are required every time you log in. Your session automatically ends when you exit the application, and it will automatically time out if you get sidetracked. 

Things you can do to protect yourself 

• Download the app from reputable sources only - such as iTunes® App Store, AndroidTM Market. 

• Use your phone's built-in lock function - set a password-protect for start-up or time-out.

• Protect your password - do not reveal it to anyone. 

• Protect your phone - from viruses and malware just like you do for your computer by installing mobile security software.

• Memorize your password - don't keep it stored or written anywhere. 

• Never leave your mobile device unattended - while using the Bank of Ann Arbor mobile app or any other mobile activity. 

• Never use public Wi-Fi – when accessing online and mobile banking.

• Log out - completely when you complete a mobile banking session.

Secure management of your money (and the personal information required to process your transactions) is at the very foundation of our business. Whether you access your accounts via teller, drive-up, telephone, Internet, or mobile device, Bank of Ann Arbor protects you with the highest security measures available. 

Banking from your cell phone just got a whole lot better.  Bank of Ann Arbor's Mobile Money is now available for all Personal Online Banking users.  View this video demonstration to learn about our new Mobile Money.

Mobile Money offers 3 ways to bank from your mobile phone.

1. Text messaging-works for all cell phone with texting capabilities.

2. Mobile browser provides a direct link to log on to Online Banking and is available for smart phones with Internet access.

3. Mobile app offers one touch access to Online Banking log in.  Our mobile app currently works with iPhones, Android and Blackberry phones.  

Pick 1, 2 or all 3 ways to access your Bank of Ann Arbor personal accounts. All three ways are all free to use.

Log in to Personal Online Banking today and click Enroll Now on the Mobile Money enrollment page.

To make easier for iPhones and Android phones to access basic information from our web site on the go, we’ve created a smart-phone friendly version of our website boaa.com/mobile.  (Blackberry, Windows Mobile and other smart phones are not supported at this time.) This stripped down version of our website features branch and ATM locations with quick links to maps, branch phone numbers (click and it dials) and access to our full web site.  This mobile version of our website loads quickly and is easy to navigate when you’re all thumbs.  Please note: This is not mobile banking. This is simply a version of our website that’s formatted to work well on iPhones and Android smart phones.
 
Looking for mobile banking?
We do have mobile banking and it’s free.  It is accessed via a one-time password that is sent as a link in a text message. To sign up for mobile banking, log into Online Banking, select Options and Edit in the Mobile Banking section. Look for a full app version of mobile banking to arrive later this year.